Well Pump Repair & Well Services in Rocky Mount, NC
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Private Well Service for Rocky Mount Properties
Rocky Mount covers parts of both Nash and Edgecombe counties, so private-well permitting depends on which side of the city your property is on.
The City operates a public water system that draws from the Tar River and treats that water at its Sunset and Tar River treatment facilities. Properties outside established public water connections may rely on private wells instead.
If your property has its own well, A&T Well and Pump can help with pump problems, pressure changes, water quality concerns, and other issues throughout the system.
Signs Your Well System Needs Service
A private well problem does not always start with completely dry faucets. Often, something changes first.
You may notice things like:
- No water from faucets
- Low or changing water pressure
- A pump that runs continuously
- Frequent pump cycling
- Sputtering faucets
- Sand or sediment in the water
- Discolored or cloudy water
- Changes in taste or odor
- Unusual noises from the pump or pressure tank
The pump itself is only one possible cause. Pressure tanks, switches, controls, electrical components, piping, and conditions inside the well can all affect how water reaches the property.
Why Choose A&T Well and Pump?
A&T Well and Pump is a family-owned and operated company that has been serving customers since 2006. We currently provide private well and pump service throughout Rocky Mount and surrounding Nash and Edgecombe County communities.
What Our Customers Say
See what customers have shared about working with A&T Well and Pump.
K H
They deserve more than 5 stars! I thought my 35+ year old well pump hand finally pumped its last drop when my tap suddenly went dry in the middle of brushing my teeth. I called them around 7:30 am. Someone actually answered and sent a crew to our address within an hour. They checked everything out but found nothing wrong. Turns out that some kind of debris had lodged in the faucet aerator, almost completely blocking the flow. Excellent service from them. Highly recommended!
Scott E.
Priceless , on time Service . High quality work and results. Would highly recommend !
Tim
When a well has an issue and not providing water as needed, it is not a good day. However, having a crew arrive on the same day to repair the problem so water is flowing again makes that day wonderful. They worked hard and were determined to get the extremely rusted and worn cap, bolts, and galvanized pipes replaced even when it seemed it was not going to be possible without a crane truck. Their concern was expressed when they said, "We really don't want to leave here without water being restored this evening." They persisted with their efforts and a breakthrough happened. (I was praying silently off to the side, so He also was involved!) Water was restored and equipment replaced so reliability was ensured for years to come. I am greatly appreciative of A&T Well and Pump for responding in my time of need. I highly recommend them if you are in need of well service.
Mary R.
Needed emergency service on an early rainy Saturday morning. Stewart came very quickly & fixed the issue perfectly. He even has gone out of his way to try to get us a warranty rebate on a part his company didn’t install. I highly recommend them.
Sara H.
Fast service, explained what needed to happen and took care of the problem efficiently.
Dwight W.
Answered my call immediately on day after snow storm and we’re very helpful explaining my situation and offered any assistance I needed! Thanks
Christopher W.
Called with a quick question about shutting off well before leaving town and they were super helpful
Norma A.
Fantastic service, quickly diagnosed the problem, actually showed me the rusted out connection and explained why it happened. Quickly replaced our pump and moved our pressure tank for us. If you can imagine beautiful pump work this would be it. It was a pleasure working with such a professional company.
Sharise C.
I promised I would leave a review due to the amazing customer service I received from Lewis, (and I wasn’t even a paying customer!)I emailed the company page on New Year’s Eve, not expecting to hear back for a while but instead I received a phone call on New Year’s day from Lewis. I had an ongoing issue with my Well that another company attempted to fix and Lewis spent at least 30 minutes explaining everything to me that I would need to know in order to resolve the issue, Without asking for anything in return. I told him how appreciative I was and he said this is a family run business and they treat everyone as if it’s their family. I will always remember the kindness & know they treat their customers like family !!
Brant S.
They were very prompt and went above and beyond to help us out when our well pump went bad over the holidays. Excellent customer service.
Gerald L.
My well pump and pressure tank is acting up and I call A&T Well and Pump and they sent out Stewart who was extremely knowledgeable and professional. He took the time to explained to me what the pump and tank should be doing and what my pump and tank was doing. He truly was relatable and reliable. It is because of Stewart I am choosing to get all of my well services through A&T Well and Pump company.
Samantha M.
My husband and I are new home owner and our first time on well water , late Sunday night our water completely stopped coming out the faucet. My husband called and talked with Stuart who answered all his questions and was able to come out first thing Monday morning. Not only did he come and fix the issue but he took the time to show my husband how wells work and how to check our filter again if needed . Will absolutely recommend and will be calling here again in the future should I need service .
Christian C.
I called A & T Saturday evening when our old jet pump system finally took its last sip. Daniel came out and had us fully swapped over to a new submersible pump by early afternoon on Sunday. He did a great job and was very professional. I'd recommend A & T to any of my friends or family!
JWB Tree S.
Thxs to Tyler & his Team , my water went out & with the 1 call he was here within the hr . He figured out the problem , had all the equipment to fix my problems for a reasonable price. Told him to proceed with repairs work began & was up & running not long afterwards. Price was fair for the quality of service .Thxs A&T !
Biao Z.
The team at this company is incredible! I submitted a web form to get a quote for a well performance test, and one of their staff called me shortly afterward. He told me that I could actually get the numbers directly from the well plate if I sent him a picture of it. After I sent the photo, he called back and took the time to explain what all the numbers meant — completely free of charge!I also worked with them about three years ago on a low-yield well. The two technicians who came out were fantastic — they showed me how to troubleshoot the issue myself and advised me not to rely on their services unnecessarily, since it would cost more to have them on-site for such a time-consuming process.These folks genuinely put their customers first. Highly recommended!
James K.
I’m a general contractor and had a problem turning on a well pump for a client after an electric panel changeout. I called A&T on a Friday night and they helped me troubleshoot the issue over the phone. They’re VERY knowledgeable!!!! This is my new go to business for pumps. Thank you A&T!!!
Robin C
Our well pump started acting up so I sent A&T a message through their website around 9:30 this morning, thinking we may be able to get someone scheduled to come out early next week. I got a call from Stewart not long after I sent the message. He was available and came over right away, diagnosed the issue, and had our pump replaced by 12:30. That's 3 hours from initial contact to a finished job... I'm amazed and impressed... thank you!!
Arianne L.
Super friendly, helpful, responsive, and knowledgeable. Stewart called me back almost immediately and helped me over the phone on a Saturday while otherwise engaged. Hoping for no more well issues but will be my first call if they do come up.
Bevelyn F.
Excellent Service – Problem Solved Fast!A & T Well and Pump came through when I needed them most! I was having issues with burping, spluttering and my water not getting hot. They responded quickly, diagnosed the problem and fixed it efficiently. The technician was courteous, knowledgeable, and took the time to explain everything in a way I could understand.What really stood out was their honesty and professionalism — no pressure, no unnecessary upsells, just solid, dependable service. Everything is working perfectly now, and I couldn’t be happier.Highly recommend A & T to anyone dealing with well or plumbing issues. Five stars all the way!
Ben A.
Helpful quotes for what I needed
William S.
Stewart and Tyler did a fantastic job replacing our well and tank! They showed up first thing Saturday morning, had everything done and water running in about 90min! With their customer service, knowledge, fast response time and warranty I cannot recommend them enough!
Jessica F.
Great company to work with. Super responsive and fast work. Great communication. Highly recommend!
HPN
Fast, reasonable, professional. From calling the company to having water again took roughly 3 hours total time.I needed a new well pump. Daniel quoted me 3 different prices because the required pump size varies by depth, and I didn’t know how deep our well was. Eventually he charged me the lowest of the three.They carry various pumps with them, meaning they can do the work immediately.I can only recommend them if you are in a bind.Also, the 5- year warranty for the pump itself is transferable if you ever sell the house.
Dr John R.
I was very impressed with the promptness, professionalism, and knowledge of the technician who diagnosed and repaired the issue with my residential well. I will not hesitate to call Pure Vision Well Service for all of my future well issues.
Vincent N.
I cannot say enough for Daniel and his company. My elderly in-laws were having issues with their well. I was out of town and couldn’t go check it out myself. Daniel went over right away and diagnosed the problem down to issue. I had him replace the pump and tank. There were other issues with the well and filters since a lot of iron was in the well. Daniel came out two more times and we got everything working correctly. He even showed me what to do if iron clogged our system again. Awesome team and very professional. Can’t go wrong hiring his company.
Sara M.
I cannot say enough good things about A&T Well and Pump! Over the weekend, our well pump died, and we were in a real bind. A&T Well and Pump came to the rescue with incredible speed and reliability. Their team arrived promptly and got straight to work, showcasing their expertise and dedication.The quality of their work was outstanding. They didn’t just fix the problem; they ensured everything was running perfectly before they left. They had everything the could possibly need on the truck, and were able to work their magic that same day! The customer service and care we received were mind blowing. From the initial call with Tyler to the final handshake, every interaction was professional and friendly.A&T Well and Pump truly went above and beyond to make sure we were satisfied, and we couldn’t be more grateful. We will absolutely be using their services again when needed.
Stacy K.
I have nothing but great things to say about this company. From when I called to set up an appointment to when my service was done, everything was so quick and above standards. Both Reggie & Stewart were amazing. They both took the time to explain what was wrong and gave me options on what I needed to do to fix the problem. On top of there professional service, they were both so warm and welcoming of my 2 year old being interested in what they were doing. I cannot recommend this company (and Reggie & Stewart) enough. Thank you!
Mary D.
Our well pump stopped working. Stewart came the same day and provided a detailed explanation of what the problem likely was and an estimate of the cost to replace the pump. He came out and replaced it first thing the following morning. Very professional and knowledgeable guy! Highly recommend this company.
Sean M.
I had an excellent experience with A&T Well and Pump. They provided prompt and professional service when our well pump unexpectedly failed. Their team was knowledgeable and efficient, quickly diagnosing and fixing the issue with minimal disruption to our water supply. I appreciated their transparency and friendly customer service. Overall, I was impressed with their expertise and will contact them for future needs!
Jim M.
A and T replaced my well, tank, and pressure switch a few months ago. They came out today to correct a low pressure spike and it now works super, with higher pressure. Outstanding customer service!!
Matthew T.
I put in a request to come out and do some repairs on my residential well system. The team quickly diagnosed the problem and replaced the failing parts that day. We noticed that the hot water heater was failing, and they came out and installed a replacement unit the next day. Very skilled and knowledgeable service provider.
Teineshia S.
A&T Well and Pump is a company that has knowledgeable, honest and dependable employees such as Daniel. I called on Saturday, Feb. 24, 2024 around 1pm & within an hour Daniel showed up and worked nonstop in the rain until the problem was diagnosed and fixed, well after 7pm!His customer service alone was superb! I would recommend this company above any other around.The superb customer service, honesty, reasonable price, and transparency that Daniel displayed truly makes A &T Well and Pump an outstanding company.
Advance Tree P.
Excellent Service quick respond and Grey communication I’ll be definitely recommended these people. Great job.
Josh W
Very helpful on a phonecall and gave me some advice i needed.
Ashley M.
Had issues with our water pressure, they came out the day after I called and got it fixed right up! No pushing to replace everything just what was needed! I would definitely use them again!
Mark D.
It was a Saturday morning when I called and tea and I could not have been more impressed.After two other supposed well companies came out and could not resolve the problem. Tyler came out with the screw compared to replace the well pump but instead his technician reviewed all the controls on the well pump replaced the controller and Harris back in business in 30 minutes and saving us thousands of dollars.I do know that I’ll need to remove the well and have an updated and I’ll definitely call auntie when that time comes!MD
Daniel S.
Our well pump stopped functioning midday on a Saturday and we had no water. I contacted A&T since I have used them in the past and they were out here within an hour. They diagnosed the issue and worked after normal hours on a Saturday in the heat to replace the pump. I would highly recommend Daniel and crew!
Brian B
Was having intermittent water pressure issues at my home with our well pump short cycling, called A&T first thing in the morning and they arrived within an hour. Replaced well pump, pressure switch and tank and in about an hour we were back in business all while working in the pouring rain.Professional, knowledgeable and friendly service at a fair price. Would recommend for no nonsense get it done work.
Truth S.
I contacted A & T in the morning and had a same day response. Stewart and David were both polite and knowledgeable technicians. They didnt try and upsale me anything i didnt need and had me up and running with a high quality submersible pump, new line and wire in just a couple hours for a very fair price. I highly recommend A & T. 50 star review not 5.
Domenic M.
Got a call from A&T Well & Pump they are coming to check out my well tomorrow for service and or maintenance as it has not been serviced in quite a while. Spoke with the owner a very nice individual. Will keep you updated on the service call.Good thing I contacted them. Found out the expansion tank needs replacing and the well pump needs work. They are returning next week to do the repairs necessary and fix issues. Thank God it still works so it is not an emergency fix.Will let you know how the installation goes when completed.PS: the owner came to inspect system. He is very knowledgeable and the price for repairs was reasonable.Would definitely recommend.They came replaced pump and expansion tank. Outstanding service professional service. Use this service they are the best.
Bill G.
Closed on a fixer-upper, 12 hours later we had no water. Called Tyler at 830PM and he was there the next morning. He and his crew had us back up and running in a matter of hours. We are grateful to him for his prompt service and professionalism. We highly recommend him and his team for any similar job!
Travis J.
I'm not one to leave reviews but it needs to be known that these guys are fantastic to work with. Called them Saturday morning and A&T was at my house within two hours! Tyler was able to diagnosis the issue and had a new well pump along with two expansion tanks installed by Monday morning. Prompt, efficient and reasonably priced. Customer service exceeded all expectations! High praise to this team.
King_Eric
Contacted A&T, they where very kind, and professional, they answered all my questions, no attitude, no fuss, very honest, and patient, and very, very knowledgeable. Definitely a Go-To Company. I am very pleased.
Vincent W.
Tyler came out to take a look at our well pump after it froze over night. Nothing could be done because it has to be totally replaced and the warehouse is closed until Monday or Tuesday at the earliest. We have had the worst luck with our house since we bought it in September. Out of the kindness of his heart he waved the fee for coming out, gave us heaters to keep the kids warm since our hvac is also not working and even gifted us some money to take the kids out for Christmas. He wished me a merry Christmas and went home to see his family after a 13 hour shift. Then, he called about 10 minutes later to ask us if he needed to come back and give us some drop cords for the heaters. This man is a God send. God bless you Tyler. Merry Christmas.
CPS Services P.
Top notch company here! Great communication, start to finish! Competitive pricing and high quality work! Highly recommend!
The T.
Thank you, thank you and thank you again. Drove 1.5 hours, found and fixed the problem. God bless you all abundantly. From Williamston, NC 12/23/2022
Adam P.
Besides their professionalism, responsiveness, and quality work, nothing else needs to be said about Tyler and A&T. Look forward to using their services for years to come.
Dan S.
This information that you have shared is absolutely great ...Thank you for this learning experience.
Andy J.
Saw that the well head in the riser was leaking. Called A&T before 8am and someone answered immediately. They had a repair crew out here by 10:30am and fixed the issue quickly. Very knowledgeable crew who were very helpful. I couldn't have asked for a better response time and better service. Great job!
Anhonestman123
Had a personal emergency question about my artisan well run off. Tyler was professional, helpful and, even stopped over my house just to consult me on the issue. He resolved it quickly. Def advise using this company for any well work.
Nona S.
I cannot say enough about how great the crew was that did our work. They were knowledgeable and friendly while keeping a very professional manner. They answered all of our questions. Showed us how and when to service filters and explained all the things a first time well run home owner needs to know. I’d highly recommend these guys whether in a pinch, or just needing some maintenance work done.
Chris G.
Fast service, fair price, friendly people. I highly recommend them and would not hesitate to use them again.
Kildare E.
AMAZING!!!! If Google could offer 10 stars I would!!! These guys are no joke when it comes to plumbing and professionalism. I'm out in Louisburg and I had serious water issues and A &T came through,gave us a quote and honestly the work that was done I was afraid i had to get another job to pay....BUUUUUT! The quote was the exact amount and if it weren't for covid I would've hugged these guys!! Excellent work! Thank you and you will hear from me again!! 👏🏾👏🏾👏🏾💯
Aimee L.
I am completely satisfied with this company! Prompt service, on time house call, friendly, helpful and professional staff. Resolved my well problems and gave good future maintenance advice. Absolutely would highly recommend them!
Ed W
Great company...I had to have a well tank replaced and am glad I found this company. I would highly recommend this company for any well related repairs. Prompt professional service at a great price!
P H
Great service. Came out as soon as I called and fixed everything in just a few hours. The technician was great and prices were reasonable. Will definitely be calling again for any future problems with my well!!
a b
Super speedy service . Very professional and when there was a mix up with the billing Tyler personally fixed everything. Really great professional service, highly recommend.
Bobby E.
Helped me get my water back up and running. Quick, professional...would recommend!
Kimberly P.
I highly recommend A & T Well and Pump for all of your water needs. The owner is extremely nice, and cares deeply about his customers! Tyler (the owner) will make sure all your needs are taken care of. If you want someone that will go the extra mile, call A & T Well and Pump!
LEVR Studios L.
Outstanding service. A&T was fast to respond and was on-site, on time. The crew was fully prepared to deal with the issue and had the pump replaced quickly. They were respectful, kept the site clean and even jumped in to do some emergency repair work. Their prices were more than fair given the situation. Will certainly look to A&T in the future for installation, repair and professional services.
Mr J.
Had a pressure diaphragm rust through with a hole on the bottom filling part of my crawlspace up with 6.5 inches of water. Called on A & T Well and Pump to come and replace it, took them about 30 minutes and waited around to make sure the pressure was good in the house and everything was back to normal. Showed me a few things about the system so that I wouldnt be completely n00b about it and the system looks great and well, no pun intended, done!Went from a 36 gallon to a 44 gallon and the pressure in the house is very noticeable, so basically got an upgrade that i needed but didnt even realize that i wanted.If i have other issues of this nature, water heater, pump, hopefully not the pressurizer :o), I will definitely be calling them first.Called in the AM and they were able to make it out to my house the same day putting an end to our water outage.
Ron P.
My house had no water and this was the only business that answered my call after hours. The staff are knowledgeable and have lots of experience dealing with well and pump issues. Very easy to work with, and fair pricing. Will definitely call A & T again for future well or pump issues.
Jennifer M.
Great guys and honest work.. showed up right when they said they would and got my new well pump in fast!!
Chris F.
Very pleased with service I received from A&T Well and Pump. I would highly recommend.
Elizabeth D.
Highly recommend! Very responsive, provide quality work and fast service!
B N.
Replaced our pressure tank in 2014 and called them back to replace the well pump in 2018. Did a fantastic job and will recommend them to family and friends. Thank you for the quick response and quality work!
Bridget Rimpf W.
Great company, very responsive to requests, they work fast!
Raleigh Hidden H.
Great experience! Tyler was great, and he made the process easy and quick!
James S.
It's never good to wake up to a house without water, especially on New Years Day. The discharge line at our remote well site in the development had frozen and sheared off at the pressure tank. I called A&T at 8:00 am and Ted and crew were on site by 10:00 am. Replaced the pipe and tee fittings with solid brass in lieu of PVC and we were back in business by noon. Great work! Made sure everything was well-insulated by afternoon, especially with this prolonged cold snap. Note: I would have had to wait till the next day for anyone else to respond. A big thank you to Tyler and Company for the quick response and excellent service.
William C.
I am so thankful for Tyler and his team, they are excellent! They specialize in well pumps and repair, quick, professional and will explain the process and answer any questions you may have. I will never use anyone but them for this day forward. A+Look no farther, they are the best!
John B.
Best customer service ever. Looking forward to doing business with them again.
Gold S.
Tyler was great to work with! My family's farm well needed an emergency pump repair to prevent loss of water to Spring crops and livestock. We contacted A&T after 5pm and Tyler promptly responded and arrived shortly after the call to repair the pump system. The team thoroughly cleaned the work space and completed the job same day! I highly recommend A&T Well and Pump of Raleigh for water well issues.
Well Service Throughout Rocky Mount, NC
Rocky Mount stretches across both Nash and Edgecombe counties, with the Tar River running through the city and serving as the source for Rocky Mount’s public water system.
For private-well properties, the setup is different. Permitting, inspections, repairs, and abandonment requirements are handled through Nash County or Edgecombe County Environmental Health depending on where the property is located.
A&T Well and Pump provides pump repair, pressure-system service, water treatment, and 24/7 emergency help for private-well properties throughout Rocky Mount and the surrounding area.
Not sure whether we come to your property? Call (919) 980-0981 and we’ll let you know.
Rocky Mount Well & Pump FAQs
Do you provide 24/7 emergency well pump repair in Rocky Mount?
Yes. A&T Well and Pump provides 24/7 emergency well service throughout the Rocky Mount area for no-water calls, pump failures, sudden pressure loss, and other urgent private-well problems.
Does Rocky Mount have public water?
Yes. The City of Rocky Mount operates a public water system.
Its water comes from the Tar River and is treated at the City’s Sunset and Tar River treatment facilities.
Are private wells still used around Rocky Mount?
Yes. Some properties in Nash and Edgecombe counties still rely on private wells instead of public water.
Whether a property uses City water or a private well depends on its location and available utility connections.
Who handles private-well permits around Rocky Mount?
It depends on which county the property is in.
Nash County Environmental Health handles well permitting and related services for properties on the Nash County side. Edgecombe County Environmental Health handles permits for properties on the Edgecombe County side.
Can Nash County test my private well water?
Yes. Nash County Environmental Health provides private-well water sampling and testing.
Testing options include bacteria, nitrate and nitrite, inorganic compounds, metals, iron bacteria, sulfur-related bacteria, and other analyses depending on what needs to be checked.
What should I do if my well water suddenly looks or smells different?
A sudden change in color, sediment, taste, or odor is worth checking rather than guessing at the cause.
The issue may involve the well itself, the pump system, or the water quality. A&T can inspect the private well system, while the appropriate county Environmental Health department can help with water testing.
Why does my well pump keep turning on and off?
Frequent cycling can involve the pressure tank, pressure switch, pump, controls, or another part of the well system.
A&T can inspect the system and help determine what is causing the cycling before parts are repaired or replaced.
Can my existing well pump be repaired instead of replaced?
In many cases, yes. Whether repair or replacement makes more sense depends on what failed, the condition of the equipment, and how the rest of the well system is performing.
We diagnose the problem first and recommend the next step based on what we find.